Help & Support

Got questions? Check out our Help & Support page for quick answers to common inquiries!

About Us

Want to know more about us?

What does Exordium Networks do?

Exordium Networks provides complete IT, Cybersecurity, and Back Office Management solutions designed specifically for senior living and healthcare organizations. We help operators streamline their operations, enhance data security, and modernize administrative workflows through the power of Human + AI collaboration.

What makes Exordium different from other IT service providers?

We don’t just fix systems — we help people thrive. Our approach combines technology expertise with a deep understanding of the senior living industry, ensuring solutions are secure, scalable, and human-centered.

Where is Exordium Networks located?

We are headquartered in DFW Metroplex Texas, and serve senior living communities and healthcare operators across the U.S.

How did Exordium Networks start?

Exordium was founded in 2002 with a mission to simplify technology. What started as a VoIP solution company has grown into a full-service IT and back-office powerhouse supporting hundreds of senior living communities nationwide.

What industries do you specialize in?

Our primary vertical is multi-site Senior Living operators that require consolidated, secure, reliable IT infrastructure and administrative support.

Careers

Explore any questions regarding our careers.

How can I apply for a job at Exordium Networks?

Visit our Careers page to explore current openings. You can apply directly through the form or email your resume to careers@exordiumnetworks.com.

What’s it like working at Exordium?

We’re a people-first company that values learning, collaboration, and growth. Our culture blends innovation with empathy — where everyone’s ideas count, and continuous learning is encouraged.

Does Exordium offer internship or entry-level opportunities?

Yes! We frequently open internships and junior positions for those passionate about IT, data analytics, marketing, and customer support.

Services

Discover any questions you might have regarding our services.

Back Office Management

How does Office Management work?

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Pricing For The Service?

Is The Price Refundable?

Senior Living Care

What is the process in senior living care?

What are the costs associated with the service?

Can I get a refund on the price?

Managed IT Services

What is the process for managing IT services?

What are the costs associated with managed IT services?

Can I get a refund on the managed IT service fees?

Cybersecurity Services

Can you explain how cybersecurity management operates?

What are the costs associated with the cybersecurity services?

Are the fees for the cybersecurity services refundable?

Business Process Outsourcing

What is the process for managing office tasks in business process outsourcing?

What are the costs associated with your business process outsourcing services?

Can the fees for your business process outsourcing be refunded?

What services does Exordium offer?

We offer a comprehensive suite of services built to enhance operational efficiency and security:
IT Infrastructure & 24/7 Help Desk Support
Cybersecurity Management
Network & Device Management VoIP & Unified Communications
Back Office Management (BOM) including Accounting, Bookkeeping, and Admin Support
AI-driven Process Optimization
Service Subcategories
IT Infrastructure & Support
24/7 Help Desk & Real-Time Support
Network Monitoring & Management
User Account Management
Asset Tracking & Procurement
Software Licensing & Configuration
Cybersecurity
Threat Detection & Prevention
Data Protection & Compliance
Vulnerability Assessment
Firewall & Endpoint Security
Employee Security Awareness Training
Back Office Management (BOM)
Accounting & Bookkeeping Services
Invoice Management & Reconciliation
Payroll & HR Support
Reporting & Analytics
Data Entry & Process Automation
Unified Communications
VOIP Phone Systems
Video Conferencing Solutions
Smart Device Integration
AI-enabled Call Analytics

Support

Have any more questions for our support?

How do I contact Exordium Support?

Our 24/7 Help Desk can be reached via: support@exordiumnetworks.com (Insert support number here) You can also access the support portal directly from the top menu.

How quickly does Exordium respond to issues?

Our team provides real-time support — most requests are acknowledged within minutes and resolved promptly based on priority.

Can Exordium manage IT for multiple community locations?

Absolutely. Our systems are designed to support multi-site senior living portfolios, ensuring centralized visibility, unified security, and consistent uptime across all communities.

Services

Discover any questions you might have regarding our services.

Back Office Management

How does Office Management work?

Pricing For The Service?

Is The Price Refundable?

Senior Living Care

What is the process in senior living care?

What are the costs associated with the service?

Can I get a refund on the price?

Managed IT Services

What is the process for managing IT services?

What are the costs associated with managed IT services?

Can I get a refund on the managed IT service fees?

Cybersecurity Services

Can you explain how cybersecurity management operates?

What are the costs associated with the cybersecurity services?

Are the fees for the cybersecurity services refundable?

Business Process Outsourcing

What is the process for managing office tasks in business process outsourcing?

What are the costs associated with your business process outsourcing services?

Can the fees for your business process outsourcing be refunded?

Careers

Explore any questions regarding our careers.

How can I apply for a job at Exordium Networks?

Visit our Careers page to explore current openings. You can apply directly through the form or email your resume to careers@exordiumnetworks.com.

What’s it like working at Exordium?

We’re a people-first company that values learning, collaboration, and growth. Our culture blends innovation with empathy — where everyone’s ideas count, and continuous learning is encouraged.

Does Exordium offer internship or entry-level opportunities?

Yes! We frequently open internships and junior positions for those passionate about IT, data analytics, marketing, and customer support.

About Us

Want to know more about us?

What does Exordium Networks do?

What makes Exordium different from other IT service providers?

Where is Exordium Networks located?

We are headquartered in DFW Metroplex Texas, and serve senior living communities and healthcare operators across the U.S.

How did Exordium Networks start?

What industries do you specialize in?

Our primary vertical is multi-site Senior Living operators that require consolidated, secure, reliable IT infrastructure and administrative support.

Support

Have any more questions for our supports?

How do I contact Exordium Support?

Our 24/7 Help Desk can be reached via: support@exordiumnetworks.com (Insert support number here) You can also access the support portal directly from the top menu.

How quickly does Exordium respond to issues?

Our team provides real-time support — most requests are acknowledged within minutes and resolved promptly based on priority.

Can Exordium manage IT for multiple community locations?

Absolutely. Our systems are designed to support multi-site senior living portfolios, ensuring centralized visibility, unified security, and consistent uptime across all communities.

Company

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Financial Reporting

Emergency Care Services

Complete IT Takeover

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Training

IT Helpdesk Services

Network Management Services

IT Consulting / Solutions Services

Telephony / VOIP Services

Security Assurance Services

Zero Trust Services

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Help & Support

About Us

Careers

Services

Back Office Management

Senior Living Care

Managed IT Services

Cybersecurity Services

Business Process Outsourcing

Support

Services

Back Office Management

Senior Living Care

Managed IT Services

Cybersecurity Services

Business Process Outsourcing

Careers

About Us

Support